FIRST, book an appointment with us for a specified date and time. Delicate Hands will send a phlebotomist/nurse to your house for the medical testing you request. (Please allow a 2-hour window for our team to reach your location). Then, after your visit, your specimens are safely and securely handed off to one of the laboratories we work with who processes your specimen, bills your insurance (if applicable), and publishes a report. You may then view the report directly from the laboratory. Please note that Delicate Hands is not a laboratory and therefore does not control result turnaround times. 

At this time, Delicate Hands is not covered by insurance. We work with your doctor’s office to bring lab draws to the comfort of your own home, and charge a convenience fee to coordinate this personalized and efficient healthcare service.

Delicate Hands does not offer refunds for concierge services in which healthcare professionals visit your location to provide services. If my blood cannot be drawn due to my improper test preparation, will a refund be issued? No. Delicate Hands hires experienced healthcare professionals to perform blood draws, so an unsuccessful draw is not common. However, at times this may occur due to an improper preparation or simply for individuals whose veins are difficult to identify. In this case, refunds are NOT issued for a blood draw appointment in which our healthcare professionals cannot draw your blood due to your improper test preparation (which includes things like fasting when necessary and drinking an appropriate amount of fluid prior to the blood draw) or for individuals whose veins are difficult to identify beyond normal limits. 

Yes. Credit/debit cards are needed to confirm, hold, and pay for appointments.

We have strict security measures in place to safeguard your health information. All our systems and platforms are HIPAA compliant as required by law. 

You can schedule an appointment by directly contacting us at 786.613.9822.